FAQs

If you have any questions that you cannot find the answer to here, please send us an email at hello@materialdifference.com.au. We are more than happy to help.

Want to give the gift of wearable art? Look no further. Our gift vouchers are available in a variety of denominations and do not expire! You can also use multiple vouchers in one transaction and they can be used with other coupons, such as discounts and promotions. To use a voucher simply add its unique coupon code to the coupon field in the shopping cart, hit apply and the amount of your voucher will be deducted from your total.  Any questions, get in touch on hello@materialdifference.com.au

We get it - it's hard to order fabrics when you can't touch and feel them. So, before you buy, why not grab a Material Difference Sampler pack and you can touch and feel all you like! Unfortunately, our sample packs are only available on pre-order right now.

We hope to have them available all the time very soon.

Multiple scaling options are available on all designs - except for our block colours! In the product descriptions we have indicated how to measure our MINI, MIDI, MAXI and MEGA scales. We have chosen an element in each of our designs to use as your scale guide. The measurements in these product descriptions are estimates only and are to be used as a guide only. If you are confused or need help choosing your scale, we recommend either joining our Facebook group (a super helpful group!) or contacting us via email.

As all fabrics are printed to order, we place orders on the 1st of each month. This means if you were to place an order during February, for example, your order would be processed on 1st March. All fabric is pre-ordered and has a shipping turnaround of 6-8 weeks from the date of processing.

Most of Material Difference fabrics are sold in half metre increments, which means any orders greater than 0.5 m will be cut in a continuous length.

Please see the table below for further examples:

Quantity OrderedFabric Length
10.5 metre
21 metre
31.5 metres
42 metres
52.5 metres
63 metres
73.5 metres
84 metres
94.5 metres
105 metres

Please ensure you double (and then triple!) check your orders before purchasing. As all of our fabrics are printed to order, we unfortunately cannot process refunds or accept returns for any ordering errors or change of mind.

The printing of custom designed fabric is quite a complex process so you may come across a fault occasionally. Material Difference fabrics are checked multiple times throughout the process, but the odd fault may get missed. If you do receive fabric that has a fault, please contact us at hello@materialdifference.com.au and we will be happy to discuss your options.

Yes – we DO offer a business wholesale rate. Please contact us at sales@materialdifference.com.au to discuss your needs. We are more than happy to help!

To make it simpler for everyone we offer flat rate shipping to all locations within Australia. We can also ship internationally and those costs will be calculated at checkout.